Complaints

Have a Question or Concern?
We Welcome Your Feedback!

CCB has thousands of consumer interactions daily. We believe each consumer deserves to be treated with dignity and respect in all communications with our professional account representatives. If you have a question or concern about your interaction with a CCB employee, please use the following form to share it with us. A CCB Compliance representative will contact you directly to address your concern in a timely manner.

You may also call our compliance department at (800) 252-1772 to register a complaint via telephone or by mail to:

CCB Credit Services, Inc.
Attn: Compliance Department
5300 S. Sixth Street
Springfield, IL 62705

CCB Credit Services - Complaint Form

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