Have a Question or Concern?
We Welcome Your Feedback!

CCB has thousands of consumer interactions daily. We believe each consumer deserves to be treated with dignity and respect in all communications with our professional account representatives. If you have a question or concern about your interaction with a CCB employee, please use the following form to share it with us. A CCB Compliance representative will contact you directly to address your concern in a timely manner.

You may also call our compliance department at (217) 651-6090 to register a complaint via telephone or by mail to:

CCB Credit Services, Inc.
Attn: Compliance Department
1224 Centre West Drive
Suite 400B
Springfield, IL 62704

CCB Credit Services – Complaint Form

This field is for validation purposes and should be left unchanged.

This is a communication from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.